As the situation with COVID-19/Coronavirus continues to affect our day to day lives, we have formulated a strategy to prepare for it as best we can following Public Health England and Government advice and guidelines, continually monitoring the situation as it develops.
With the continued easing of the lockdown measures we are pleased to welcome back our full team at the office. We look forward to continuing to offer our customers a normal service providing fast delivery of your orders and professional training on our bushcraft courses.
The team at Woodlore are well and orders are being dispatched swiftly to our customers worldwide.
Unfortunately due to our couriers working on a reduced staff level, we are still unable to guarantee Saturday delivery on the next day service within the UK. Heavier items may experience an additional day for delivery.
For customers outside of the UK, we have been informed by our couriers packages may experience a quarantine period before being released for delivery within their destination country.
If any of our customers have any questions about the current shipping process, please do get in contact with us via email and we will be more than happy to assist you.
Our UK bushcraft courses have been able to continue since April and we are very pleased to have been able to offer a wide range of outdoor courses in a safe environment for our clients. Extra hygiene measures are in place and we recommend wearing masks where social distancing is more challenging.
The situation is ever-changing and we would like to assure all of our customers that we are doing all we can to continue to provide the best service possible to you and we are continually keeping abreast of the developments from the Government and Public Health England, following their advice and guidelines.
We hope you keep safe and well.
Thank you for your support.
The Woodlore Team